Certified Digital & Social Sales Professional

Learn how to make more sales faster and easier using social selling techniques. Increase sales performance by up to 400% by adopting digital and social selling tools.

The Professional Diploma in Digital and Social Selling is designed to help you integrate digital techniques into your sales process to acquire more prospects, reduce lead times, nurture customers and drive revenue.

Upon successful completion, you will become a Certified Digital & Social Sales Professional and gain exclusive access to our membership network designed to connect you with peers, experts, industry and opportunities

 
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What’s my Investment for the complete course?

April 2019 Limited Offer - 1 Year Full Membership Access + Exam Fee valued at $700

Australian Introductory Offer AU$3850

Price Reduction for April 2019 - $2700

 

Module Overview

 

MODULE 1

Introduction

Learn what social selling is and how it can transform the sales process. In addition, discover how advanced tools and techniques can help you become an efficient digital seller.

MODULE 2

Digital Research

This module introduces social intelligence and social listening, and how it can help you to monitor online interactions, read digital behaviour, and commonalities to personalize your engagement. 

MODULE 3

Sales Enablement

Social media platforms and digital tools can help you to convey the right sales messages. Learn how to leverage these tools to offer solutions to the right audience, at the right time. 

MODULE 4

Engagement

This module focuses on how to efficiently manage large prospect and client lists. Learn different strategies throughout the customer journey, including engagement techniques and overcoming sales objections.

MODULE 5

Digital Sales Messaging

Drafting communications to clients that are personalized, relevant and in line with their business needs is crucial to effective communication. Learn how to do this here.

MODULE 6

CRM

Discover the key concepts and applications of CRM and Social Collaboration and how those concepts can support the core activities in the sales process.

MODULE 7

Social Content

Explore a variety of available content creation tools that can help you through the content creation process, from researching topics, to producing text and graphics, and editing content.

MODULE 8

Social Account Management

Identify the Key Performance Metrics that apply to the measurement of your social customer service. Learn to use these to measure results, increase efficiency and evaluate new opportunities. 

MODULE 9

Integration & Strategy

Learn to conduct a comprehensive analysis to identify information such as trends in geos and top prospects. You can leverage this information to set selling objectives and goals. 

MODULE 10

Digital Sales Leadership

This module introduces effective communication and motivational strategies to keep employees driven and accountable for their digital and social selling efforts.  


 
 
 
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Our Courses

Become a Certified Digital & Social Selling Professional

Comprised of digital leaders such as Google and Facebook, our Syllabus Advisory Council informs and validates our learning content to ensure it is cutting-edge, relevant and technically accurate.

95%

GRADUATES ARE CURRENTLY EMPLOYED

81%

PROMOTED AFTER COMPLETING THE DIPLOMA

88%

WORKING AT SENIOR OR MANAGEMENT LEVEL

 
 
 

How strong are your digital skills?

Digital Marketing, Digital & Social Selling, Strategy and Planning, Social Media, Mobile, Search Marketing… What course works best for you?

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